This Privacy Policy aims to inform users of the website www.homet-limited.com (hereinafter the “Site”) about how their personal data is collected, used, and protected, in accordance with the UK General Data Protection Regulation (UK GDPR) and, where applicable, the Regulation (EU) 2016/679 of 27 April 2016 (EU GDPR).
1. Data Controller
The controller of personal data processing is:
HOMET LIMITED
Private Limited Company registered in England and Wales
Company Number: 11529429
Registered office: 128 City Road, London, EC1V 2NX – United Kingdom
📧 Email:
contact@homet-limited.com
📞 Telephone:
+44 7455 689 240
2. Personal Data Collected
As part of the use of the Site, the following personal data may be collected:
- identity data: first name, last name,
- contact details: postal address, email address, telephone number,
- order and transaction information (excluding full banking details),
- technical data: IP address, browser type, device information, navigation data,
- history of communications with customer service.
This data is collected when the user:
- places an order,
- creates a customer account,
- contacts customer service,
- browses the Site.
3. Purposes of Processing
Personal data is collected and processed for the following purposes:
- processing and managing orders,
- delivery of products,
- management of payments and refunds,
- customer service and support,
- compliance with legal, tax, and accounting obligations,
- improving the user experience and Site performance.
4. Legal Basis for Processing
Processing of personal data is based on the following legal grounds:
- performance of a contract (order processing and delivery),
- compliance with legal obligations,
- legitimate interests of the data controller (site security, service improvement),
- the user’s consent, where required (e.g. cookies or marketing communications).
5. Data Recipients
Personal data may be disclosed only to:
- technical service providers (hosting, payment processing, IT services),
- logistics and delivery partners required for order fulfillment,
- administrative or judicial authorities where legally required.
Personal data is never sold, rented, or transferred to third parties for commercial purposes.
6. International Data Transfers
As the data controller is established in the United Kingdom, personal data may be transferred outside the European Union.
Such transfers are carried out in compliance with applicable data protection regulations and are based on appropriate safeguards, including adequacy decisions, standard contractual clauses, or other lawful mechanisms where required.
7. Data Retention Period
Personal data is retained:
- for the duration necessary to fulfil the contractual relationship,
- then archived in accordance with applicable legal and regulatory obligations,
- or deleted once statutory retention periods have expired.
8. Data Security
The data controller implements appropriate technical and organizational measures to ensure the security, integrity, and confidentiality of personal data, and to prevent unauthorized access, loss, alteration, or disclosure.
9. Users’ Rights
In accordance with the UK GDPR and EU GDPR, users have the following rights:
- right of access,
- right to rectification,
- right to erasure,
- right to restriction of processing,
- right to object,
- right to data portability.
Users may exercise their rights at any time by contacting:
A response will be provided within a maximum period of one (1) month.
10. Cookies
The Site may use cookies or similar technologies to ensure proper functioning, improve user experience, and analyze browsing behavior.
Further details are provided in the Cookie Policy available on the Site.
11. Supervisory Authority
Users may lodge a complaint with the competent supervisory authority:
- United Kingdom: Information Commissioner’s Office (ICO) – www.ico.org.uk
- European Union: the supervisory authority of the user’s country of residence.
12. Changes to the Policy
This Privacy Policy may be updated at any time to reflect legal, regulatory, or technical changes. The version in force is the one published on the Site.
13. Contact
For any questions relating to the protection of personal data: